Shipping policy
Last updated: June 2026
Thank you for shopping with Proud Europa.
Every order is made specifically for you once your purchase is placed. Because our products are produced on demand, processing and shipping times may vary depending on product availability, destination, and seasonal demand.
Order Processing
Orders are typically processed within 2–7 business days before shipment.
During periods of high demand, processing times may be longer. Customers will receive a confirmation email once their order has been shipped.
Shipping Times
Estimated delivery times:
• United Kingdom: 3–10 business days
• Europe: 5–15 business days
Please note that these timeframes are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the products ordered.
Any applicable customs duties, import taxes, or local fees are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number by email where available.
Please allow up to 48 hours for tracking information to update after shipment.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has already entered production or been shipped, Proud Europa may be unable to modify the shipment and additional charges may apply.
Lost, Delayed, or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at teamproudeuropa@gmail.com
We will work with our production and shipping partners to investigate the issue and help find a suitable resolution.
Contact Us
If you have any questions regarding shipping, please contact:
Proud Europa
Email: Teamproudeuropa@gmail.com